Subscriptions

Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by the shop after each successful renewal.

For example, if you started a monthly subscription, then the system will automatically charge your card each month and you will get the products to your doorstep each month, without the need to place the order by yourself.

Can I pause or cancel a subscription?

Yes, of course. You can pause or cancel a subscription any time you want in your account. One you log in, select click here to manage your subscription and then select the subsctiption you would like to change.

How can I skip or reschedule a charge?

You can skip or reschedule your subscription in your account. One you log in, select click here to manage your subscription and then select the subsctiption you would like to change. Each scheduled delivery will have a skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the reschedule button next to your delivery date.

Can I add products to my subscription?

Of course. You can add products to your subscription in your account. One you log in, select click here to manage your subscription and then select the subsctiption you would like to add products to. Just click on the edit button in the products card and edit, remove or add products to your subscription.

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.